Terms & Conditions

1. General Information

This website is owned and operated by Ghetiya Jewels Diamond Pvt. Ltd. Throughout the site, the terms "we", "us", and "our" refer to Ghetiya Jewels.

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Changes will be effective immediately upon posting.

2. Eligibility to Use

By using this website, you confirm that:

• You are at least 18 years of age, or
• You are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information during checkout and account creation.

3. Product Information & Pricing

Pricing Policy

Prices for our products are subject to change without notice due to fluctuations in the market prices of gold, silver, and gemstones. All prices displayed on the website are in Indian Rupees (INR).

Pricing Errors

While we strive for accuracy, typographical errors or inaccuracies may occur. We reserve the right to correct any errors and cancel orders arising from such inaccuracies.

4. Payment Methods

We accept the following payment modes:

• Credit/Debit Cards (Visa, Mastercard, RuPay, American Express)
• UPI (Google Pay, PhonePe, Paytm)
• Net Banking
• Cash on Delivery (COD) — available for orders below ₹10,000, subject to pin code serviceability

Orders will be processed only after successful payment authorization.

5. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

• Product being out of stock
• Errors in pricing or product details
• Suspicion of fraudulent transactions
• Payment issues

If your order is cancelled after payment, the applicable refund will be processed promptly.

7. Product Images & Representation

Actual product colors, design details, and finishes may slightly vary from the images displayed on the website due to photography lighting, screen resolution, and device display settings. Such minor variations do not qualify as defects.

8. User Accounts & Security

You are responsible for maintaining the confidentiality of your account credentials. We reserve the right to suspend or terminate user accounts without prior notice if we detect suspicious activity, fraudulent transactions, or unauthorized resale.

9. Limitation of Liability

In no event shall Ghetiya Jewels Diamond Pvt. Ltd. be liable for any special, incidental, indirect, or consequential damages. Our total liability shall not exceed the amount paid by you for the specific product in dispute.

10. Intellectual Property

All website content including logos, designs, product images, text, and graphics is the exclusive property of Ghetiya Jewels and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

12. Agreement to Policies

By using this website, you acknowledge that you have read, understood, and agreed to be bound by our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cancellation Policy.

13. Contact Information